Website & App Disclaimer

Last Updated: July 23, 2025

Please read this disclaimer carefully before using the Kahu Life website and application (collectively, the “Service”) operated by Radical Thinking Web Design FZ-LLC (“we,” “us,” or “our”).

The information provided by Kahu Life is for general informational and educational purposes only. Your use of the Service is solely at your own risk.

1. No Professional Veterinary or Medical Advice

The content provided through the Service, including text, graphics, images, AI‑generated responses, and other material, is not intended to be a substitute for professional veterinary advice, diagnosis, or treatment.

  • Always seek the advice of your qualified veterinarian with any questions you may have regarding a medical condition or the health and welfare of your pet.
  • Never disregard professional veterinary advice or delay in seeking it because of something you have read or received through the Kahu Life Service.
  • We make clear references to this principle throughout our Service. If you have the slightest doubt about your pet’s health, or in the case of an emergency, contact your veterinarian or the nearest emergency animal hospital immediately.

2. AI Kōkua (“Animal Intelligence”) Disclaimer

Our AI Kōkua is an automated system designed to provide information based on a knowledge base vetted by veterinary professionals. However, it is an informational tool only.

  • The AI Kōkua is not a veterinarian and cannot see, hear, or physically examine your pet.
  • It cannot diagnose medical conditions, provide treatment plans, or prescribe medication.
  • Its responses are generated based on the inputs it receives and may not be applicable to your pet’s specific situation. We are not liable for any actions taken based on the AI’s guidance.

3. Pet SOS & Community Features Disclaimer

The Pet SOS and “Hui” community features are designed to facilitate community support among pet owners. Kahu Life acts as a platform to share information but does not actively participate in or manage these user‑led activities.

  • Lost & Found Pets: While our Pet SOS feature is designed to help spread awareness, we do not guarantee that any lost pet will be found, nor are we responsible for the claiming or verification of any found pet. The responsibility for coordinating the safe return of a pet lies solely with the users involved.
  • Rewards: Kahu Life is not responsible for the fulfillment, payment, or management of any reward offered by a user for the return of a lost pet. Any reward offered is a private agreement between users.
  • User Interactions: You are solely responsible for your interactions with other users of the Service. We advise you to use caution and good judgment in all interactions, both online and in‑person during any “Hui” meetups.

4. No Warranties

The Kahu Life Service is provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, expressed or implied, regarding the operation of our Service or the information, content, or materials included therein. We do not warrant that the information provided is complete, reliable, accurate, or current.

5. Limitation of Liability

In no event shall Radical Thinking Web Design, nor its directors, employees, partners, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangibles, or any harm, injury, or death to any pet, arising out of or in connection with your access to or use of, or inability to access or use, the Service.

6. External Links & Third‑Party Services

Our Service may contain links to third‑party websites or services that are not owned or controlled by us, such as veterinary clinics or pet stores in our directory. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third‑party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available through any such websites or services.

7. Acceptance of this Disclaimer

By using the Kahu Life Service, you signify your acceptance of this disclaimer. If you do not agree to this disclaimer, please do not use our Service. Your continued use of the Service following the posting of changes to this disclaimer will be deemed your acceptance of those changes.